Customer Service
Should you require information or help, please contact us by email [info@mysticcrystalimports.com] or by phone [(949) 436-6050] and we will be happy to assist you.
SHIPPING TIMES AND COSTS
- Free shipping on all order over $50 within the United States, $5.95 flat rate for all orders under $50 in the US, Standard US Postal Shipping rates apply for all other locations.
- Most orders are shipped within 1 to 3 business days
- Next-day and Express delivery options also available upon request and prior agreement via email.
PAYMENT METHODS
Mystic Crystal Imports accepts the following payment methods:
- Credit Card: Visa, MasterCard, Discover, American Express, Visa Electron.
- ApplePay & GooglePay also available as checkout options for your convenience.
- PayPal: Shop easily online without having to enter your credit card details on the website. To register for a PayPal account, visit the website paypal.com.
EXCHANGES, RETURNS AND REFUNDS
Items returned within 14 days of their receipt date in same as new condition will be eligible for a full refund or store credit. Refunds will be credited back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.